Please read these terms carefully. They explain how DGSKA works, what you can expect from us, and what we expect from you.
About these terms
These terms and conditions ("Terms") apply to everyone who visits or uses dgska.com, its apps and related services (together, the "Marketplace"). By creating an account, placing an order or listing an item, you agree to these Terms. If you do not agree, please do not use the Marketplace.
Key words used in these Terms
- DGSKA, we, us: DGSKA, the operator of the Marketplace.
- Buyer: anyone who purchases an item on the Marketplace.
- Seller: a business verified by DGSKA that lists items for sale.
- Item: any digital product offered on the Marketplace, such as game keys, gift cards, subscriptions, software licences and game accounts.
- Offer: a Seller's listing of an Item, including its price, stock and delivery type.
Who we are
The Marketplace is operated by DGSKA. You can reach us at any time through the contact page.
Your account
Eligibility
You must be at least 18 years old, or the age of legal majority where you live, to create an account or buy on the Marketplace. Some Items may have their own age ratings, which you are responsible for respecting.
Keeping your account safe
- Give us accurate, up-to-date information and keep it current.
- Keep your sign-in email and one-time codes private. We will never ask you for them.
- You are responsible for activity on your account. Tell us straight away if you notice anything suspicious.
One person, one account
Each account is personal and may not be sold, shared or transferred. We may merge or close duplicate accounts.
How the Marketplace works
DGSKA is a marketplace that connects Buyers with verified Sellers. Unless an Offer states that it is sold by DGSKA, the contract of sale for an Item is between the Buyer and the Seller. DGSKA provides the platform, payment processing, buyer protection and customer support around each order.
We check Sellers before they can list and we monitor Offers, but we do not create the Items and cannot guarantee that every Offer is free of errors. If you spot a problem with an Offer, please report it to us.
Buying items
Before you buy
Each Offer shows the platform, region, edition and type of the Item. It is your responsibility to check that these match your device, account and country before you complete your purchase.
Placing an order
Your order is confirmed once payment is accepted. We may cancel an order and refund you in full if an Item becomes unavailable, if an Offer contains an obvious error, or if we suspect fraud.
Using your Item
Items are activated on third-party platforms and are subject to those platforms' own terms. DGSKA is not responsible for how a platform provider manages your account or its services.
Prices and payments
- Prices are set by Sellers and are shown in the currency of the store. Any other currency shown on the site is for convenience only; the final amount is confirmed at checkout.
- Taxes are included or added as shown at checkout, according to the rules that apply to your order.
- Payments are processed by trusted payment providers. Your payment provider or bank may charge its own fees, such as for currency conversion.
- We may use automated checks to protect you and us from fraud. Some payments may need extra verification before an order is completed.
Delivery
Items are delivered digitally to your account ("Your keys") and by email. Offers marked Instant are usually delivered within minutes of payment. Offers marked 24h are delivered by the Seller within 24 hours. Pre-orders are delivered on or after the release date shown on the Offer.
Returns, refunds and disputes
When you can ask for a refund
Because digital Items can be used instantly, they generally cannot be returned once revealed or activated. You may be entitled to a replacement or refund if:
- you did not receive the Item within the delivery time shown;
- the Item does not work and you have not used it;
- the Item is materially different from its Offer; or
- a refund is required by the consumer laws of your country.
How to ask
Contact the Seller from your order page within 3 days of delivery and include any screenshots of errors. If the Seller does not resolve the issue within 3 days, you can ask DGSKA to review the case. Our decision on the case is final within the Marketplace, but it does not affect your legal rights.
How refunds are paid
Approved refunds are returned to the original payment method. The time it takes to reach you depends on your bank or payment provider.
Selling on DGSKA
Business sellers only
Only registered businesses that pass our verification may sell on the Marketplace. Sellers must provide true and complete information about their company, owners and representatives, and keep it up to date.
Seller obligations
- Offer only Items that were obtained lawfully and that the Seller has the right to resell.
- Describe every Offer accurately, including platform, region, edition and any limitations.
- Deliver on time and respond to Buyers promptly and politely.
- Handle replacements and refunds fairly, in line with these Terms and applicable law.
Fees and payouts
Sellers pay the fees shown in their dashboard before publishing an Offer. Funds from sales are held for a security period of 14 days before they become available for withdrawal. We may hold or deduct funds to cover refunds, chargebacks or disputes linked to a Seller's orders.
What you may not do
- Use the Marketplace for fraud, money laundering or any unlawful purpose.
- List or buy stolen, counterfeit or illegally obtained Items.
- Use stolen payment methods or dispute legitimate payments in bad faith.
- Scrape, copy or overload the Marketplace, or try to bypass its security.
- Harass other users, post misleading reviews or pretend to be someone else.
Content and intellectual property
The DGSKA name, logo, design and site content belong to DGSKA or its licensors. Product names, images and trademarks belong to their respective owners and are shown only to describe the Items offered.
When you post reviews or other content, you give us a non-exclusive, worldwide, royalty-free licence to display it on the Marketplace. You confirm that your content is honest and does not break anyone's rights.
Suspension and closing accounts
We may limit, suspend or close an account, remove Offers or hold funds if we reasonably believe these Terms have been broken, if required by law, or to protect users from harm. Where possible, we will tell you why and give you a chance to respond. You can close your account at any time by contacting support.
Our responsibility to you
We work hard to keep the Marketplace available, safe and accurate, but we cannot guarantee that it will always be uninterrupted or error-free. To the extent allowed by law, DGSKA is not liable for indirect or consequential losses, or for problems caused by third-party platforms, payment providers or events outside our reasonable control.
Nothing in these Terms limits any rights you have under the consumer laws of your country that cannot be limited by contract.
Privacy
We process personal data as described in our Privacy Policy. By using the Marketplace, you confirm that you have read it.
Changes to these terms
We may update these Terms from time to time, for example to reflect new features or legal requirements. We will show the date of the latest update at the top of this page and, for important changes, notify you in advance. Continuing to use the Marketplace after changes take effect means you accept the updated Terms.
Governing law and disputes
These Terms are governed by the laws of England and Wales, United Kingdom. Any dispute will be handled by the courts of England and Wales, unless the law of your country gives you the right to bring a claim where you live. Before starting any formal process, please contact us so we can try to resolve the issue together.
Contact us
Questions about these Terms? Get in touch through our contact page and our team will be happy to help.